The platform
One platform for the whole dealership.
A tour through every capability — from multi-branch inventory and a fiscal point of sale to workshop planning, leasing and an AI layer over all of it. Multi-tenant, multi-branch and multi-language by design.
Real-time inventory across branches
See live stock in every branch, reserve units against a customer, and move stock with first-class inter-branch transfers instead of manual delivery notes. Each bicycle is a serialized, long-lived object: its frame, motor and battery numbers are captured once and carried through receipt, sale, every service visit and eventual repurchase. Everything is a projection of one append-only event log, so the audit trail is complete.
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Goods-in that captures every serial
Receive deliveries against advance shipping notices by scanning EANs on a phone or tablet — mobile-first for the shop floor. For bikes, goods-in captures the frame, motor and battery serials at receipt, so genealogy starts the moment a unit arrives. Discrepancies, blocks and assembly status are tracked against the same record the rest of the platform reads.
Learn moreQuotes, orders and supplier sourcing
Build quotes with agreed prices against UVP and margin visibility gated by role, then turn an accepted quote into an order. Sourcing follows a clear path: check local stock first, then other branches, then source from a supplier — comparing cost and lead time before committing. The customer's milestones, from order received to ready for pickup, fan out as notifications in their preferred language.
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A point of sale that is fiscal by construction
The POS is Austrian RKSV-compliant by design: every cash-relevant sale produces a signed, chained receipt, a gap-free DEP is maintained, and daily and monthly closing receipts are generated. Voids and refunds are compensating transactions, never edits, matching the append-only model. Self-checkout and assisted lanes share one fiscal backbone, and an offline-resilient signing queue keeps the counter running.
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Capacity planning by mechanic-minutes
Plan the workshop against real capacity in mechanic-minutes, accounting for skills, schedules, vacation and parts availability. Work orders run a clear lifecycle from intake through execution to close, priced on standard job times. Mechanics attach before-and-after photo reports to document each repair, building trust and a durable service history on the bike.
Learn morePre-order planning and Veloconnect ordering
Plan the pre-season Vororder and in-season reorders from sales history, turnover and current stock, instead of guesswork. Through the open Veloconnect B2B standard, bikeryOS reads live supplier availability, pricing and lead times and places orders directly. Supplier comparison surfaces the best cost and delivery for each line before you commit.
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A 360° customer journey, consent-first
Every customer has one record linking their bikes, quotes, orders, test rides, services and complaints — no duplicates, no disconnected lists. Marketing and data consent is explicit, versioned and auditable, and the notification service checks it before any outbound message. Post-purchase automation, segmented follow-ups and service reminders close the loop back to the next purchase.
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Employer leasing as a first-class channel
JobRad, Firmenradl, Bikeleasing and Company Bike are modelled as proper sales channels, not a payment workaround. bikeryOS captures the UVP as a distinct field, separates the handover date from the lease start, and settles cleanly with each provider via credit note. Austrian and German tax treatment differ, and the platform keeps the right fields for each.
Learn morePricing and market intelligence
Quotes show the agreed price against UVP, with margin visibility gated by role so the right people see the right numbers. Market-price intelligence supports the sales conversation without hard-coding disputed benchmarks. Reduced repair-labour VAT and other DACH specifics are handled where the rules apply, not bolted on afterwards.
Learn moreAn AI layer over every module
An AI bike advisor matches riders to the right bike, size and geometry from height, riding style, budget and goals. An executive assistant answers questions across inventory, sales and service in plain language. AI is advisory only — it reads projections and proposes, but never writes stock or money directly; a human or automation always commits through the same logged, attributable commands.
Learn moreExecutive business intelligence
Because every process writes to one event log, dashboards are projections of the real operation rather than re-keyed spreadsheets. Leaders see performance across branches — sales, workshop productivity, stock and the customer journey — in one place. Correlation IDs thread each process from command to event for a trustworthy, end-to-end view.
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